Store Policies
Pristine Herbal Touch offers the following Warranty and Returns Policy:
(For Buyers from this site only)
Our herbal products are meant either for ingestion or for topical use. Like prescription pharmaceuticals, we cannot accept previously opened, refused or unclaimed shipments for refund. This is because we have lost the chain of custody of the parcel and the product may have been damaged in transit or someone may have tampered with the contents. Therefore, under these conditions, there can be no refunds.
If a product has arrived damaged or if you suspect it has been tampered with please advise the courier immediately and contact us for a Return Merchandise Authorization. We will replace lost, damaged or defective products upon written notice.
Please do NOT refuse shipments or return them to the shipping location. Unclaimed or refused shipments will be held for 30 days pending a change ship order from you after which they will be destroyed. No refunds will be issued.
We will issue refunds under our existing warranty policy (see below) where someone has used the product and the product has failed to perform as warranted. To implement a warranty claim, you must contact us within 30 days of purchase. Please contact our Customer Care center by phone or email.
Refunds and warranties are processed by our Customer Care facility in Los Angeles, CA
Wart Mole Vanish - Specific information
Please note that approximately 90% of first time users are successful with one application, the others will require 2 or more applications for complete results. (Wart Mole Vanish) Most problems are user application problems and are easily remedied.
If making a warranty claim, You may be required to complete a written questionnaire about your usage of the product and/or be interviewed (by phone) with our staff to determine what problem may have occurred. If remedial assistance is not successful then we will process an application for refund. Refunds normally process in 7-10 working days.
You must be 18 years of age or older to purchase Wart & Mole Vanish.
Refunds and warranties are processed by our Customer Care facility in Los Angeles, CA
Wart Mole Vanish Warranty information:
We recommend that first time users purchase only one box. Warranty is for one box only.
We warrant that the product will perform as advertised and will reduce or remove most warts/moles or skin tags with a single application, if a user is having difficulty they should contact Customer Care immediately to discuss their options under our warranty. Failure to contact us within a reasonable time of use (30 days) will invalidate our warranty policy.
We do NOT guarantee that the product will remove all warts/moles or skin tags in a single application but approximately 90% achieve this result.
We do NOT guarantee that your warts/moles or skin tags will not grow back.
We do NOT guarantee that the product will NOT scar or cause a blemish. Whenever attempting to manipulate or change the dermis one should expect that a blemish or scar may result. In most circumstances the use of the product will result in a minor and temporary blemish that normally fades away within 90 days.
Use of other products may invalidate our warranty, please contact us before using any other product in combination with Wart Mole Vanish.
We will expect proof of purchase and use of the product.
We do not refund shipping charges.
Refunds and warranties are processed by our Customer Care facility in Los Angeles, CA
Please note: You must be 18 years or older to purchase and use this product. For children, adult supervision is required.
Pristine Customer Care
3640 S Sepulveda Blvd #2-346
Los Angeles, CA 90034
USA
This information has not been reviewed and/or approved by any governmental agency.
Customer Testimonials
I just wanted to send a note to say thanks for such a great product! I will surely refer the Wart Mole Vanish to friends and family. It's very difficult today to find a product that actually delivers what it promises (even ones that offer guarantees), but WMV delivered right on the money. I removed 6 moles and it worked just like it is advertised to. Thanks again!
I ordered wart mole vanish honestly unsure of the outcome. I am glad to say 'WoW" lol. I had a few skin tags and a couple warts to remove and your product works flawlessly honestly I was thinking I was going to need several applications and I was not going to be part of group that gets them removed with one easy application if at all. Well here I am saying that this purchase has not left a sour taste in my mouth but a good feeling that only a product that under promises and over delivers can. thanks so much hopefully I wont get any more skin tags or warts but if I do there is only one link bookmarked in my browser. :)
I had to say I was a bit skeptical about any mail-order products because I've had surgery (left a small but noticeable scar) and laser surgery (not very effective, needs multiple treatments) so the cream was my last resort.
I tried your product on a noticeably raised mole at the base of my neck which was hidden from view but bothered me. All the symptoms occurred, a stinging sensation and a scab... after 10 days the scab rubbed off and there was NOTHING there. No trace except for pinkish mark where the scab was. I am sold. I wish I never paid for the laser treatment as this was so much more effective. I have a number of smaller moles on my face I will be reordering to treat but I just have to say you can't go wrong here for the cost of one treatment of a laser that to me is ineffective.
Hi Jamie, thanks for your email regarding wmv purchase. This will be my fourth batch ordered, and it just gets better! Had many reservations after trying many supposed items out there on the market, all of which, had little or no impact on mole removal. So on seeing your website, the great presentation, and reasonable price I thought why not give it a try! Boy am I glad I did, because the fact this is a natural herbal product, I still cannot believe the effect it has on removing moles, usually in one application!
I first spoke to Ken at your uk branch, and he was fantastic at talking me through every aspect of wmv. In my opinion, through many experiences, good customer relations is crucial in encouraging people to make the decision to buy a product, and I have to say, yours is second to none. As I said, this is now my fourth order, and the more you use it, the more confident you are on how to use it. Being someone who has lots of small, flat freckly moles, I have found that the needle you supply for warts seems to work much better at penetrating these moles, think I was being much to soft on them first time round! Anyway I would just like to say a big thank you to you and all who are involved with your product. You deserve every success, and have greatly improved many peoples confidence and well being worldwide. Please feel free to use this email amongst your ever growing testimonials, and I will continue to purchase, your genius product! All the best.
Imagine the ugliest, porous, raised mole that looks an awful lot like a black fly landed on your nostril... and died. That's what my mole looked like and it had bothered me for YEARS!!! As a print model, imperfections such as a witch's mole deters photographers from working with you. Airbrushing every picture costs time and money. It started out small, then it got bigger every year. Makeup couldn't hide it!
For my New Year's Resolution, I promised to do something about it. The dermatologist estimated a down-time that was just not acceptable. Out of desperation, I ordered Your Wart & Mole Vanish. I guess I was so giddy, I sanded the mole too hard. OUCH! But it helped the cream penetrate. I anticipated more pain, but it was only a slight sting. The first day, it looked scary! (I highly recommend placing yourself under house arrest for the first 2 days if you're treating a large mole on your face.) On the 3rd day, the scab shrank. By the first week, the scab was lose and fell off while I was washing my face. I was able to attend an award ceremony 8 days after initiating treatment with only a miniscule mark to cover up!!!!!
I wouldn't have trusted my face with any other product. If I see any woman with an ugly mole, I'll pin her down and apply Wart Mole Vanish! She'll thank me later!
Hi Jamie, I removed skin tags around my neck and small and large moles around my face. I had so many that it was unattractive. I have used Wart Mole Vanish several times now, and I think I removed at least 30-40 moles and skin tags. I did not have problems with scaring and the scabs fell off within 3 days. I also used "Mederma" to prevent any scaring. I am especially pleased that you have the combo packages and you are based in the US. Your quick response to my order and the time that it arrived to my home was very satisfying. I actually received my shipment 2 days after I placed the order. I will continue to purchase your product as I have a few more moles to remove. I still haven't used the papaya extract but I will inform you of my results. Once again, I can't thank you enough for your great customer service.
My God! It actually works! In the scabbing phaze. 2 have fallen off. They were so deep, I thought they'd need afew times, but they were killed out right. WIERD!!! How does it work? How was it discovered? I have felt so concious, being blessed with around 90+ moles on my face and body. My face bothered me the most, and a big mole on my head. I'd need alot more Wart Mole Vanish pots and alot of time to remove them all but started with face and head. AMAZING! Looking forward to my clear complexion for the first time in my life. This will TOTALLY improve my confidence. You can publish this if you want.
I just want to tell you what a great product you have. I didn't even know such a thing existed, but was searching the internet and came upon your site. I have removed many moles from my body, and love the results. Everything is a little pink after the scabs fall off, but it is improving every day. I had a few moles on my face that I have always been self-conscious about, and now they are all gone. I love it, thanks again!
Hello your stuff works great my warts were gone in 3 days. i tryed other products for months and nothing work as quick as pristine. i will tell my friends. Thank you.
THE MOST AMAZING PRODUCT IN THE WORLD. THIS DESERVES A NOBEL PRIZE AAA+++
Un freakin' believable! THIS stuff is a miracle. Thank you. Easy instructions, minimal pain and awesome results. It's only been 3 weeks and the area is virtually invisible. Thank you again.
----RESPONSE----
Hi Kathy, I love to hear these great comments!! What did you treat?
----FOLLOWUP----
I had a mole on the left side of my forehead, which everyone claimed was my 'beauty mark'. It wasn't huge, but I wanted it gone. I did the 2 20 min. applications and everything happened just as the instructions said it would happen. The second application was pretty intense, but anything was better than a needle and scalpel..... I've been taking a vitamin E capsule and putting the oil on my mark every night and let me tell you, the mark is virtually gone. I'll be surprised if there's a scar. All I can say is do what the instructions say and you'll be more than pleased!
Hi James; I used your product about a week and a half ago and it is truly amazing. I removed 21 skin tags with one kit! This cream is truly a miracle... I would be interested in some information on how I could become a distributor in Canada. Thanks very much
BEST WART REMOVER PERIOD!!!! I am wart free...thank you.
I feel more confident b/c of this product. 3rd purchase now. Love it!!!
Hi Jamie! This time, 23 moles're gone! All mole! Even big one! Total 44 moles gone!
Great item, this stuff really works! Very fast international shipping, thanks!
Jamie, I have to tell you thank you from the bottom of my heart. I was very shy before about my appearance especially my face. I could not put the make up on thick enough. Now I do not really even have to wear make up only to give me some color. You have completely changed my outlook on life. You are a god sent. Now I am going to attack my arms and if I need more I will be back. I should give your info to my dermatologist. They charge too much. You have saved me hundreds of dollars. Thanks again.
I JUST WANTED TO LET YOU KNOW THAT THE WART/MOLE REMOVAL CREAM WORKED PERFECTLY ON MY DAUGHTERS PLANTAR WARTS. SHE HAD THREE OF THEM AND THEY ARE ALL GONE.THANK YOU FOR TAKING THE TIME TO EXPLAIN THE PREPARATION PROCEDURES. I BELIEVE IT MADE ALL THE DIFFERENCE.
I used your product on 2 skin tags and 8 moles and they all fell off within a week. With just a slight mark left. Great product.It saved me hundreds at the doctors. I definately will tell everyone about it and place more orders in the near future. Again thank-you.











